OUR PROCESS

CUSTOM BOOK COVERS

FAQs

Do you use AI?

We’re strictly against the use of any type of AI. We do not use it at any stage of our process, and carefully review the stock images we use. This applies to everything Neptune, videos, covers, graphics, everything is an original work and is free of AI.

If we mistakenly use an asset that we couldn’t recognize as AI, and it wasn’t labeled as such on stock websites, we will change that asset free of charge and will re-export all files.

If you ever have any doubts about your cover, I highly encourage you to get in touch so I can show you what your cover file looks like in Photoshop/Illustrator. You’ll be able to see each layer and how the cover was composed. We will always be crystal clear about our design process and business, and want you to also have peace of mind and feel safe to ask all the questions.

How long does the entire process take?

It depends! Sometimes we nail concepts super fast, and not a lot of revisions are needed. Sometimes we need some extra time and explore different directions. Overall, the process can take 2-4 weeks.

Here’s our turnaround for each step:

Concept: 5-10 business days.
Revisions: 0-4 business days.
Final Files: 3-7 business days.

For edges, endpapers, and complex graphics, we take about 3-7 business days.

What if I need the files fast?

That can be possible, depending on our current availability! We do charge a rush fee if work needs to be completed on a tight deadline or before our turnaround times. Please, let us know as soon as possible so we can help you out!

Will my print file work for all printers?

We don’t think so. Each printer has its own requirements and measurements, which is why we always recommend asking them for their templates and avoiding multiple resizes if they reject the files. Some have their own template generator. If you’re unsure, we have worked with lots of different printers and have some links saved where you can generate your template.

By default, one print file is included in all packages, but you can add more print files if needed (some of our clients need both KDP and Ingram print files). We charge a fee per additional print file.

I changed something that needs to be changed on the cover after you sent the final files. Is this possible?

Of course, we understand plans change! Please let us know as soon as possible so we can rework the files and send an updated version. Since this entails additional work once the project has been finalized, we do charge a fee per file that needs to be reworked and reexported.

My page count changed and you already sent the final print file. Can I have an updated one?

Absolutely! Please make sure to send the updated print file specs, and we will work on resizing it. Please allow us 3-7 business days to export the new file. Also, please note that since a print file was already provided, we charge a fee for additional print files.

I want to create graphics and merch using the cover art. Can I do that?

That sounds fun! It is possible, but you’d need an extended commercial license for that. By contracting us, we grant you a standard exclusive license to use the final artwork as the book cover. It cannot be modified, cropped, trimmed, or altered. This license is only granted to you, and it’s non-transferable and cannot be sublicensed without approval. This is also due to optimization and the use of our original artwork. All final files are optimized for the intended use and sized appropriately. If using these files for something else, these might not print well, will not be optimized, and will also represent a violation of the license, and it might be revoked.

If you want to create merch, PR design, or social media graphics, we’d love to help you and send high-quality files optimized for the intended purpose! We always want to help you and ensure our work is being utilized properly without losing quality.

When in doubt, don’t be scared to ask!

Do you have terms and conditions?

We do, here’s the link so you can read everything in detail: TERMS AND CONDITIONS.

The contract will also include everything, from the process to turnaround times to any out-of-scope terms. You can also find there the deliverables included in your package, and you can always refer back to them if you have any questions regarding your license.

If you have any questions, you know where to find me!

© 2024 Web Design by Gisel @ Neptune Designs. Terms and Conditions